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Privacy Policy

Crickmatic Limited · iSeeYu · iseeyu.co.uk
Company number: 17168697 · Registered office: 128 City Road, London, EC1V 2NX
Privacy contact: privacy@crickmatic.com

Summary

  • We are Crickmatic Limited. iSeeYu is our brand.
  • The venue portal is for venues working with iSeeYu. When you sign up, we collect your email, your venue's name, address and country, and the business details you give us for review. We also keep a record of when you accepted the venue terms and confirmed your email, the terms version you accepted, and your staff invites and portal activity, so we can run your account and keep it secure.
  • The venue portal doesn't check anyone's age. It's for venue businesses and their staff. iSeeYu's guest app is 18+ only.
  • For privacy requests: privacy@crickmatic.com.
  • To request deletion of an iSeeYu account: use the account deletion page. That page records a request for our operations team to action. It does not look up whether an account exists, and it does not show the status of a request.

Cookies

See our Cookie notice.

Terms

See our Terms.

Live

iSeeYu Live is how a patron helps set the mood in an 18+ venue. It is not the dating product.

  • Live runs in 18+ venues. The venue's own door check is not an age check by Crickmatic Limited.
  • Taps stay linked to the patron's account until they are deleted.
  • No other patron sees those taps. The room sees an overall mood, and only once enough people have taken part. Below that, the screen says "Crowd pulse building".
  • A tap is kept only for that mood and its short cooldown, and it is deleted by the end of the night. Nights are not linked together for a patron.
  • Running Live is a contract. Deduplicating a tap, the cooldown, and the venue total are based on our legitimate interests, not on consent.
  • Live does not enter Tonight, discovery, or any dating feature. Choosing to meet people uses a separate age check and a separate dating notice. Nothing from Live is copied across.

Complaints

You can contact us at privacy@crickmatic.com or complain to the Information Commissioner’s Office (ico.org.uk).